Customer's FAQ

I have purchased a theme and it is not working. What should I do now?

Every theme comes with documentation. So, follow the documentation. If it is not well documented or you still need to get help then contact with the author to get support.


Can I use this theme for commercial projects?

Yes, you can use it with your personal or commercial project and you can charge your client for your work.


Can I download my purchased theme unlimited times?

Yes, you can. We send you an email immediately containing download link of your purchased theme. You can also download your purchased theme unlimited times as long as the theme is available in BootThemes. Simply Login to your account and go to your Dashboard from the navigation. In your dashboard you can see your purchased items in Orders tab


Can I redistribute this theme with my application?

You can use and distribute it with only one project. For multiple and unlimited projects you have to purchase Extended License of the item.


Can I use single item for unlimited projects?

No. You can use it with only one project. For multiple and unlimited projects you have to purchase Extended license of item.


Does each theme come with documentation or quickstart guide?

Yes, every theme comes with documentation to get you started.


Can I get a refund?

Generally, we don’t issue refund for silly reasons. But, if the item is not working as shown in the demo and the author is not able to fix your issue. We may contact with the author and take immediate action. You can find our detailed refund policy here.


Is my data safe in your site?

We are promised our customers that we are never going to share their information with anyone. You can find our detailed privacy policy here.